How Do I Contact Support?

Most questions that you will have are answered in the Quick Start Videos, the other Tutorial Videos, and the Help Videos that are on each page of the Automarketer/ CRM/Phone System.

Frequently Asked Questions can be found on the Support Desk at http://joecrumpsupport.com

If you still have technical questions, please open a support ticket there.

You can also open a ticket by sending an email to admin@joecrumpsupport.com

IMPORTANT NOTE: PLEASE INCLUDE LINK TO SHORT LOOM VIDEO WITH YOUR TICKET

Please record a short Loom video showing exactly what is happening and what page you are on.

Then send me the LOOM url/link to a video of the issue (not a MP4 attachment) so I can document exactly what is happening. 

You can signup and download Loom free here: https://www.loom.com/signup

 More details on how to install Loom in the Chrome browser can be found here:
https://support.loom.com/hc/en-us/articles/360002177497-Install-the-Chrome-Extension

Support Staff will do their best to reply to your ticket within 24 business hours. So if you put in a ticket on Friday, staff should answer by sometime on Monday. 

If you have not heard back within 24 business hours, feel free to call our VIP Courtesy support follow-up number at (317) 497-5711 to check on updates to your support ticket.  Please leave a message with your name, phone number, and username.

Note: this number is intended for you to follow up on support tickets that you've already entered into our Support Desk and have not heard back within 24 business hours.